As the demand for health care services continues to rise, workforce shortages have become a critical concern in the industry. This makes it essential to understand the role of the medical assistant in a high-functioning care team. The session provided attendees with valuable insights into the role of medical assistants in different care team models, which can help health centers identify opportunities to address the workforce shortage while ensuring quality care delivery. The speaker shared key competencies and best practices for training and retaining medical assistants.
Presented by Shannon Nielson, Curis Consulting
