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The National Culturally and Linguistically Appropriate Standards (CLAS) are 15 action steps intended to advance health equity, improve quality, and help eliminate health care disparities. Learn more about the CLAS Standards framework developed by the Health and Human Services Office of Minority Health. Presenters discussed specific strategies and will share practical resources to support implementation.
Alissa Wood, RN, BSN
Alissa Wood is a Quality Improvement Advisor for Great Plains Quality Innovation Network (GPQIN). GPQIN is the Centers for Medicare & Medicaid Services Quality Innovation Network-Quality Improvement Organization for North Dakota and South Dakota. Alissa graduated from Loyola University Chicago with a Bachelor of Science in Nursing. Her experience spans from working on the ground floor in healthcare, inpatient, and outpatient, to quality improvement, patient experience, and healthcare technology. Improving overall health, patient care, outcomes, and experiences are what Alissa is most passionate about and continue to be the consistent themes throughout her career. Alissa and her husband have 4 young children who are all in the midst of a busy soccer season. 

Lisa Thorp, BSN, CDCES
Lisa Thorp holds a Bachelor of Arts in Business Administration and a Bachelor of Science in Nursing. She has been an RN for over 25 years. Most of her nursing career was spent working in a Critical Access Hospital, working in various hospital inpatient settings of med-surg, ICU and ED. Additional experience was gained working in a Rural Health Clinic for several years, and is a Certified Diabetes Care and Education Specialist. She joined Quality Health Associates of ND and works with Great Plains QIN, leading the community coalition work and providing quality improvement assistance to clinics and hospitals in support of a variety of projects. Lisa is married and lives on a ranch in north central ND. They have 3 grown children and 3 grandchildren.  She likes flowers and is a wanna-be gardener and furniture painter.

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