Shannon Nielson with Curis Consulting joined the ongoing Care Coordination Peer Group monthly meetings in October and November to continue discussing best practices and metrics for evaluating, measuring, and creating a return on investment in your care management program.
Evaluating your Care Management Program from the Patient and Provider Perspective
In the first session of this series, participants were introduced to key engagement and experience metrics to evaluate their care management program. The presenter also introduced tools and methodologies to achieve care management goals.
Measuring the Impact of Care Management on Your Organization
In the second session, participants learned how a successful care management program can impact other organizations’ population health strategies and interventions. The presenter also introduced operational and clinical measures to evaluate the effectiveness and efficiency of the care management program as well as strategies to meet organizational care management goals.
