The Community HealthCare Association of the Dakotas and Community Link Consulting hosted a billing and coding training series that went Beyond the Basics. Billing and coding departments have a significant role in ensuring the financial success of health centers. In this three-part training series, attendees tackled three complex and essential issues: staffing for revenue cycle success, revenue opportunities, and insurance credentialing.
Session 1 | October 12, 2023
Staffing for Revenue Cycle Success
This training session reviewed best practices for staffing health center billing and coding departments – including recommended staffing ratios, factors that influence staffing ratios, the golden ratio, and the impact of staffing on health center financial performance. The presenter discussed the pros and cons of third-party billing services.
Presentation
Session 2 | November 9, 2023
Revenue Opportunities for Your Health Center
In our second session, presenter Deena Greene with Community Link Consulting highlighted your health center’s current and future revenue opportunities. The session addressed often underutilized preventative health and chronic disease management services. In addition, we reviewed the significant and impactful changes proposed by Medicare in 2024 to support services for behavioral health integration and community health workers.
Presentation
Session 3 | December 14, 2023
Provider Credentialing and Enrollment
In our final session in the series, we discussed provider credentialing and enrollment best practices, including a review of strategies and tools that can help health centers ensure that credentialing and enrollment are completed in a standardized and timely manner. During the session, Deena highlighted provider enrollment challenges, common mistakes, and valuable tips to improve health center processes.
Presentation
