Patient Growth: Measuring and Preparing for Impact
As Federally Qualified Health Centers continue to expand access and serve more patients, understanding how to effectively measure growth—and prepare for its impact—is critical. This session dives deep into strategic patient growth management, equipping FQHC leaders with the tools to not only track increases in patient volume but also anticipate operational, clinical, and financial implications.
Participants learned how to:
- Analyze and interpret growth trends using UDS and internal data
- Align staffing, scheduling, and workflows to support increased demand
- Identify key performance indicators (KPIs) that reflect sustainable growth
- Maintain quality of care and patient satisfaction through periods of expansion
- Leverage growth for enhanced funding opportunities and community impact
Presenter: Shannon Nielson, Curis Consulting
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