Delivery of mobile health services is on the rise – heightened by a need to address social drivers of health, make healthcare more accessible, and respond to local emergencies. But how do you get started? What policies, staff, and equipment do you need to develop an effective mobile care program?
During the three-hour virtual summit, presenters charted a course for health centers to better understand how to get started with mobile care and operate a mobile health program. Participants also heard best practices and learnings from health centers in different stages of operating mobile health programs.
Presentation (Including environmental scan results)
Session One: Getting Started with Mobile Care – Dr. Mollie Williams
Dr. Mollie Williams, Executive Director of the Mobile Health Map, kicked-off the virtual mobile health summit by sharing how health centers can get clear about their “why, where and who:” why should health centers consider developing mobile health services, where should the mobile health unit go and who will it serve. Dr. Williams reviewed national data about mobile health services and shared how health centers can develop and measure their impact to evaluate success.
Presentation
Session Two: Managing a Mobile Care Program – Jeri Andrews
Jeri Andrews began her career as a nurse practitioner on a mobile health unit in 2010. In her years serving as a provider on a mobile health unit and then managing a health center mobile health program, she has learned a thing or 100 about what to do (and what not to do). In this session, participants learned about CareSouth Carolina’s rural mobile health program – including operational best practices for scheduling, staffing and equipment selection. Jeri also shared how mobile health has provided a platform to develop and strengthen community partnerships.
Presentation
Session Three: Lessons from the Field – Panel Discussion
In our final session of the virtual health summit, participants heard from health centers that operate mobile health programs. Panelists described their program models, provided insight on their key learnings and successes, and shared their plans for the future.
Panelists:
Vickie Cranford-Lonquich PA-C, MS | Interim Program Manager – Mobile Health Program
Michelle Derr | Senior Vice President of Family Services and Mobile Health
Lisa Dettling | Executive Vice President – Ancillary Services
Kory Wolden | Administrative Project Manager
View panel bios here.
